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The Southwest Difference!
For Over 20 Years, We Have Managed Communities Like We Live There...
Let Us Show You Why That Makes A Difference.
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Excellence in property management is intentional. Our team provides proactive, detail-driven association management that supports strong governance, operational efficiency, and well-maintained communities. Guided by accountability and high standards, we help communities operate at their best — thoughtfully managed and fully supported.
Read Google Reviews From Clients About The Southwest Difference
★★★★★
September 2025
We have been with Southwest for the past four years. Under the current owner, the level of professionalism and dedication has reached new heights.
They excel in communication, always being responsive and approachable, ensuring that homeowner concerns are addressed promptly. Their proactive approach to maintenance identifies and resolves issues before they escalate, preserving property value and enhancing resident experience. With transparent financial practices, we have peace of mind knowing where our money goes. The knowledgeable staff is well-versed in regulations, and their ability to tailor services to our community’s unique needs is invaluable. They actively promote community engagement, fostering a strong sense of camaraderie among residents.
Most importantly, the current owner exemplifies integrity and trustworthiness, making homeowners feel confident that their best interests are always prioritized. If you’re looking for a reliable and dedicated property management team, I wholeheartedly recommend this company.
What a difference a new owner can make!
★★★★★
January 2025
Huge RAVE to Natalie, Owner and President of SWPM! I had a billing issue that was a result of miscommunication with my HOA. I was not able to get a hold of anyone to resolve the issue so I reached out to Natalie, who was incredible!
She went above and beyond to explain everything and fix the problem for me (even working through the holiday which she absolutely didn’t have to.)
I could not be more appreciative of her - Customer Service 10/10 ⭐️
★★★★★
June 2024
With our old Management, we've had several managers. None of which served our community the way I hoped they would.
This new Management is so different. Supportive, willing to go out of their way to help anyway they can. Robert is the best. Answers calls immediately. fixes problems in a timely fashion. Ask him a question, if he doesn't know the answer, he'll find it and get back to you. I love his sense of humor. Working with him is pure pleasure!
★★★★★
July 2024
Southwest Property Management does a great job helping us to maintain high standards in our neighborhood.
★★★★★
June 2024
This is a wonderful management company. The best part is our property manager, Jordan Washington. She is incredibly smart and can handle any situation or problem. She shows great leadership and takes a proactive role to resolve all problems that occur.
The CEO, Natalie, makes sure everything in the company runs perfectly. Our association is in the best of hands with Jordan and Southwest Management..
★★★★★
November 2025
Karen in customer service for SWPM of CFl has gone above and beyond to help us navigate issues as new residents in one of their communities. Karen has been an invaluable asset in getting to the correct individual. She listens, cares & follows up. SWPM is fortunate to have her on their staff!
★★★★★
October 2025
I am very happy with the level of customer service I received when I called into the property management company. I had an emergency situation and the customer service team was wonderful and very helpful.
Donald was exceptional is making sure I had everything in order and walked me through the entire process and kept me updated every step of the way. It was such a pleasure working with him and feel he definitely earned these 5 stars!
★★★★★
July 2025
Nicholas, Jenna, and the rest of the SW team have been invaluable in helping get our SEVERELY mismanaged COA and neglected community back on track! Our newest Board of Directors spent about a year just getting the community to a condition SW would even take it on.
In the few months they've been managing our community they have helped uncover and rectify hundreds of thousands of dollars of waste, they have terminated insubordinate employees, they have brought in hard working, respectful employees who are adored by homeowners and other community residents. SW has helped us negotiate or re-negotiate contracts the previous board put in place that were HORRID and cost our community tens of thousands of dollars. They have helped correct maintenance issues that have been hidden and ongoing for decades.
I can't say enough positive things about this team. It's going to be a slow and steady process, but they have the patience, knowledge, and tenacity to see this through, and I'm excited to see our community continue to improve under their management.
★★★★★
June 2024
Karen works for Southwest Property Management. She is their shining star. Karen deserves a 10. She is very knowledgeable, helpful, and extremely thorough. She makes sure all tasks a completed correctly and all are satisfied with the results. It is a pleasure working with Karen and look forward working with her again.
★★★★★
August 2025
We recently had the pleasure of working with Eva from SW Property Management of Central FL and wanted to express how impressed we were. Her professionalism and friendly demeanor made the entire process a breeze. Eva was also incredibly knowledgeable, thorough in her approach, and always prompt in her responses. We can't say enough about how thrilled we are with her! Thanks so much!
8-12-25 Update: I would also like to add that last week we had to reach out again to SWP and spoke with Jonae for some questions and information we needed. She was thorough, prompt and super nice to deal with as well. Thank You!
★★★★★
June 2024
Since coming on board managing our subdivision; Robert has been hands on and fully engaged in all aspects. On one inspection in the Community. Robert followed up on a complaint where kids took mattresses and other debris to the lakefront. Robert went above and beyond by dragging the mattresses to the curb side for pickup. He didn’t have to do that. But he did. He has returned calls timely. Even during off hours. We appreciate his diligence and commitment to this challenging line of work! Keep it up Robert!
★★★★★
February 2025
The Southwest Property Management Company did outstanding work for our community in over seeing and working hard to make our roof project gets settled.
Our board is proud to work with our management company.
★★★★★
July 2025
Our association was “self-managed” and under the control of the same board for many years. When we realized we needed help, we reached out to Southwest Property Management—and it was the best decision our board could have made.
From day one, they’ve helped us unravel years of incomplete accounting, establish proper systems, and provided the professional guidance we desperately needed to begin restoring our beautiful—but broken—community back to the gem it should have always been. The road ahead is still long, but having Southwest as a true partner makes all the difference.
Natalie is a hands-on owner who leads by example, and she’s built a team that genuinely cares. Their LCAMs work alongside us, not just as vendors, but as collaborators invested in our success.
We are incredibly grateful to have Southwest and their dedicated team walking this journey with us.
★★★★★
June 2024
Robert who is our new and recently appointed Property Manager has been doing a remarkable job.
In his short period of time here, he has a done a lot of work for the development following up all the necessary things communicating with the homeowners and the HOA.
The work he has done since he started are more that the previous Property Manager we had. He communicates very well with the HOA Board and ready to discuss any issues until they get resolved.
★★★★★
August 2025
Southwest Property Management has really done something great when they hired Juan😁!!!
He is professional, polite, helpful and welcoming. Juan actually seemed eager to help, patient in his disposition over the phone, he thanked me for calling him and for calling back after he followed up with me when he left me a msg. He explained how everything would be handled and it was all handled as he stated... with courtesy for my schedule, and a consideration for my feelings.
I rewrote this comment about 5 times because I found myself writing about how much I appreciated Juan taking care of everything. (the previous management was very difficult to work with) I believe Juan was very pleasant to work with and the process of getting the repairs was excellent and relaxing...hip hip hurray for our new association and the new manager assigned to my building Juan made a huge difference with personal compassion and professionalism.
★★★★★
June 2024
Southwest Property Management is an exceptionally good property management company whose leadership team is simply the best in the business.
I cannot recommend their services highly enough for any HOA or condo in Central Florida.
★★★★★
July 2025
I am so grateful that South West Property Management has taken on our community.
Southwest Property Management is an exceptionally good property management company whose leadership team is simply the best in the business.
When they stepped in, the neighborhood was in desperate need of professional and attentive management after years of neglect. It’s clear that they care—not just about ticking boxes, but about truly restoring and improving the community for all of us who live here.
Since they took over, we've seen steady and thoughtful progress. Issues that had been ignored for years are finally being addressed. They're not just putting on a band-aid—they're digging into the root problems and actually fixing them while this can take longer than just a quick band-aid I can see the progress and can’t wait to see all the results of their progress . Communication has improved, and we feel like there's a real plan in place now. We know there's still work to do, but it’s reassuring to see a management company that follows through and is committed to the long-term health of the community. Thank you, South West Property Management, for bringing back a sense of order and pride to our neighborhood!
★★★★★
December 2025
Karen was very pleasant and helpful...and followed through after our conversation with her. She is a great asset to Southwest Property Mgmt of Central Florida.
★★★★★
June 2024
I have been a board member for most of the past 20 years that I lived in Clermont. We have had Southwest Property Management for almost all of those years during which we have had several different managers responsible for our community.
For the past year Kevin has been a great partner in seeing that our homeowners and board members are receiving the attention and direction needed to keep our community compliant with our covenants while keeping our neighborhood a great place to live.
Kevin is timely in providing reports and information, responsive to requests, listens to understand, and offers appropriate advice based on his experience as well as what is important to us today and for the future. Kevin's performance has been consistent and I appreciate his dedication to our community.
★★★★★
December 2025
Karen J. was extremely helpful and expedient when accommodating us with a very specific request from another entity.
Glad to be supported by Southwest Property Management for HOA needs.
♥ Thank you for supporting a local, woman-owned business. ♥
Join us in celebrating over 20 YEARS of making a difference, and discover how our expertise can elevate your community.
Customer Service Representatives are available Monday – Friday from 9AM to 5PM at our Maitland, Florida office.