WHAT IF I'M LATE?

WAIVING OF ASSESSMENTS, FEES, INTEREST OR LIENS POLICY:

Southwest Property Management is not empowered to waive any fees. If you call and ask us to waive fees, we will direct you to your HOA Policy below.

If a homeowner wants any fees, late fees, certified fees, interest or intent to lien fees waived by the Homeowner's Association you must:
1. The homeowner that is late must write a letter (no emails ) to the Board to the HOA mailing address found on your statement, explaining why you specifically want the Association to waive your fees.
a. In the envelope MUST be your specific letter to the Board detailing your reason(s).
b. In the envelope MUST be a copy of your current statement with the late fees showing.
c. In the envelope MUST be a copy FRONT and BACK of the check you used to pay the late
assessment for which they are asking forgiveness.

We DO NOT send homeowner requests to the Board without all 3 items (letter, statement, check).

You will be contacted by either the Association or the Management Company with the Association's decision.
These forms can be read with Acrobat Reader Software. If you don't have Acrobat Reader Software on your computer, click the icon to download the free software needed to read these forms.

To ensure that you, your family and your community receive the very best service, we have developed a new procedure for paying assessments. This new assessment collection method is though a "lockbox" system with your Association's bank. Here's how it works:

Each homeowner will receive their assessment coupons for the next year in December of this year and the mailing coupons will come directly from the Association's bank. Each homeowner will tear out a coupon, write a check and mail the payment directly to the address on the coupon. Do NOT mail the check to Southwest Property Management as this may delay your payment and could cause your account to go into default.

The bank may give you alternate methods to pay, which may be printed on your coupons, so please follow the instructions on the coupon. Once the bank receives the payment they immediately deposit the funds into the correct HOA account. The process is fast, efficient and extremely homeowner friendly. If your Association currently has you paying assessments monthly, quarterly or bi-annually, nothing will change and you will continue to pay the same way; you will just get ALL of your coupons in one coupon book in December of this year.

In the near future every homeowner will have access to their HOA assessment account on the Southwest Property Management website, allowing you to review your account and it will allow you to view any and all compliance issues that may be present on your lot. This feature is under construction and you will receive a mailer in 2011 when it is activated.

Southwest Property Management and your community are always looking for ways to make this process easier and more efficient. Thank you from all of us at Southwest Property Management!

Pay Online Now by clicking here.


ASSESSMENT INFORMATION

Your dues are $314.75 per year

Click below to download:

Assessment Announcement - Word
Assessment Announcement - PDF