TO CONTACT US
When contacting Southwest Property Management please contact the specific department you need.


Your Property Manager
Your dedicated Licensed Community Association Manager is Eddie Beach. Contacting Eddie by email or by U.S. Mail is the most efficient way to contact your manager. If you are responding to a violation or compliance letter, please send your response to the dedicated US Mail address on your letter ONLY. When you send an email, please be brief and to the point and your manager will follow up on any community situation. Our managers make every effort to review their email daily as all managers spend 80% of the time in the field and in their neighborhoods.
 
The Property Manager does not handle ARC submissions or assessment payments. These are handled by individual departments below.
Property Manager email: eddieb@swpmcfl.com
Property Manager mailing: PO Box 7, Gotha, FL 34734
 
 
Our Compliance/Violation Department
If you are responding to a letter that you have received, that response MUST be in writing. Please email your Property Manager (above) or send a letter to our Property Manager's dedicated PO Box (see above). Your Property Manager is the only one that reviews your responses as they pertain to compliance and/or violations.
 


Our Financial Department
If you have a question as it pertains to your account or if you have received a letter that you have questions about, please contact the Finance Department:
Financial Department email: Financial@southwestpropertymanagement.com
Financial Department dedicated address: PO Box 783367, Winter Garden, FL 34778
Financial Department phone: (407) 656-1081 (M-Th: 9am- 5pm, Fri: 9am-3pm),
                                           Fax: (407) 656-0974 (available 24/7)
 
 
Our Architectural Submittal Department
Please print your Architectural Submittal Form from the website under the “FORMS” Button. Please be sure to use the form from your own community. Please set your margins so that the form prints on one page.

Please mail all Architectural Submittals by US Mail to:
Architectural Submittal Department
PO Box 7,
Gotha, FL 34734

If you need assistance or have questions, our Architectural Representative is available by phone or in person at our Winter Garden office:
Mon – Thurs - 11:00am to 4:30pm,
Friday - 11:00am – 3:00pm
407-656-1081

Please Do Not Fax or Email Architectural Submittals.
Please Mail your Architectural Submittals ONLY to the address above. Please Do Not use another address, this will delay your request.

Your Architectural Committee will mail their response to us to log in and it will be mailed out to you. Most neighborhoods are allowed to have up to 30 days to respond. You may call our office for an update if you have not received a reply within a reasonable time.

Tips:
1. Please read your form and make sure you have included all the information requested!
2. If you have additional information which will help the committee understand what you are doing, please use a separate sheet of paper.
3. For Exterior Alterations, please include drawings that show location, size (dimensions), height, building materials & colors.
4. Please be very descriptive and complete to avoid having your application returned for more information.
5. For Roofing, please include either a photo from a color brochure, or a SMALL, no more than 3” X 5” sample of the shingle, and PLEASE enclose it in a small zip bag.
6. For Paint, please read your form for instructions!
a. If your neighborhood has a specific color scheme to choose from, you must note that scheme number on the form.
b. If you are required to include color chips, please use a professional chip from your paint provider, or paint 2 coats approximately 3” X 5” on a card, of each color, and note on the swatch where it will be used-(Body, Front Door, Trim, etc.) Please make sure it is dry before you place it in the envelope. Please note: a “dab” of paint is not large enough to evaluate and will be returned.

 

Requests to Inspect Official Community Records
To expedite your request, please contact Southwest Property Management by certified mail ONLY, no emails or phone calls. Please read the following document (click here to download) PRIOR to sending in a request. We will respond back in a timely and courteous manner once we receive your certified request. We endeavor to treat every request expeditiously and professionally.